Free shipping within the USA. We ship through USPS using a US carrier for most American shipments. Please inquire for additional rates if you require express shipping. Insurance is included with all orders.

Free shipping within Canada as well.

Overseas Flat Rate Shipping:   We use either USPS 1st class, USPS priority or Canada Post services for our International clients.

Please Note: all overseas duties and/or taxes incurred are the sole responsibility of the buyer. Please contact your own country’s Customs offices regarding duty charged and sales tax refunds.
 
Return Policy
 
If you aren't pleased with your purchase, simply contact us by email or phone within 24 - 48 hours of delivery of your item to arrange for return.  The refund will be in the amount of the purchase price, minus any shipping cost (to and back) along with a 15% restocking fee (including those items that were shipped free to the US and Canada).  The only exception will be if a defect had not been noted at the time of listing.  In that case the re-stocking fee will be waived and return shipping will be paid. Please note that you must get in touch with us before returning any item, the information on where to ship back will be given to you at that time. 
Shipping costs will be deducted based on actual rates and the customer will be responsible for return shipping costs incurred. 
 
In order to avoid returns based on sizing, we encourage you to carefully read the measurements provided for each garment as well as the description of condition and please view all enlarged photos. We realize returns can be costly and only want all of our customers to be fully satisfied with their purchases.
 
The item must be postmarked no later than 48 hours after contacting us for a return - no exceptions. We must ensure that items aren't used for an occasion and then returned. Items must be returned in the condition in which they were sent. Any damage, staining or evidence of the item having been used will void a refund. Thank you for your understanding.
 
Please note there are no returns on layaway, clearance, sale or discounted items.
SPECIAL NOTICE: Due to the new GDPR policies for European clients only, please take note that we will accept returns if you get in touch with us within 14 days of delivery of your item. Please contact us within that time frame and we will give you the details in regards to returning the item. We will not pay the shipping back to us nor refund the shipping cost to you. If you don't get in touch within that time frame we will not be able to accept any return.
PRIVACY POLICY
As a seller here on Shopify, Poppy's Vintage Clothing sells to many countries including those based in the EU. Please note that as a customer, the information you provide to us is used only for Shopify related communication and transactions regarding order fulfillment, shipping/delivery and to provide customer support. The personal data you provide is retained for legal, business and tax records only, and none will be used by Poppy's Vintage Clothing for marketing purposes, transferred or shared with any other entity without your express permission. If you have any concerns about my privacy policy, please contact me.
Shopify has its own policies in regards to this as well.
https://www.shopify.com/legal/privacy